The Ultimate Power Relationship: Why Operations, Sales and Marketing Need to Sync Up to Win Customers
I have worked in sales, marketing, and support for a long time. More recently, my focus has been in operations, the glue that holds everything together. Based on my experience and observations, I know that more and more organizations need to improve the relationship and communications between the teams for better overall results. We have […]
HMBT #290: Saucy Shrimp
In this episode, I speak with Adam Tsang, a serial entrepreneur with various business ventures including restaurants, a media production company, a PR firm, and an e-commerce product. Adam discusses his journey from owning a single restaurant to managing multiple businesses, emphasizing the importance of people and processes. He shares insights on identifying entrepreneurial talent, […]
Forget Imposter Syndrome, Let’s Do Something About Network Envy
I am seeing more and more posts about imposter syndrome. Wikipedia describes imposter syndrome as a concept describing high-achieving individuals who are marked by an inability to internalize their accomplishments and a persistent fear of being exposed as a “fraud”. It goes on to say: “Despite external evidence of their competence, those exhibiting the syndrome […]