Author, Speaker, Coach, and Consultant

Grow your business with digital marketing, I can show you how or do it for you!

iContact at BBB

Digital Marketing Expert

Contact me if you are interested in having me:

  • Speak at an event
  • Consult on Digital marketing
  • Provide Digital marketing services

The ABCs of the Customer Journey: A Beginner's Guide to Automation, Branding and Customer Service

Success in business begins with establishing a presence. Three fundamental things will help drive your success from the start: marketing automation, branding, and customer service. Focusing on correctly implementing these three key elements will build a solid foundation for a thriving and sustainable business.

This book is your “get started” guide to developing your marketing automation, brand presence, and customer service by learning about best practices and key areas of focus. Using the information in this book will propel you from the basic ABC’s of running your business — to mastering your business goals from A to Z.

“Written for entrepreneurs, small business owners and anyone that wants to succeed in business”

The Digital marketing Infotainer

Hank Hoffmeier Certified Virtual Speaker

Hank is an author, speaker, podcast host and Sr.Manager of Marketing Operations at iContact and Kickbox, a Ziff Davis company (PCMag, Mashable, IGN, Moz, SMTP, and more). With a passion for all things digital and social, combined with more than 25 years of experience in sales and marketing, he had been dubbed the Digital Marketing Infotainer because he makes marketing fun and successful.

Featured Reviews

Hear Me Talk about Entrepreneurship and Marketing

Listen to Hank’s Appearance on the Bet the Jockey Podcast

Hank Hoffmeier Podcast

Speaking Topics and Expertise

Topics that I am knowledgeable in have spoken about:

  • Marketing Automation
  • Email Marketing
  • Email Deliverability
  • Social Media
  • Landing Pages
  • Generative AI

Topics that I am knowledgeable in have spoken about:

  • Email Marketing and Marketing Automation
  • Email Deliverability
  • Social Media (organic and paid)
  • Content Marketing
  • SEO for Small Business
  • Podcasting and Video Editing