HMBT# 160: Follow Up Skills

I recently had a painful experience trying to hire someone to do some work on my roof. Contractors are notable for not returning calls, showing up for estimates, and asking for the the sale. This time is was amplified and it made me think about how many businesses and business owners do not follow up […]

HMBT #159: 5 Star Experience

Today, I talk about a great customer service experience that I had at a restaurant. Do you wow your customers?    

HMBT #157: Shaky Video

I am always saying that you need to be creating more video, but I think that some people are taking it to a new level. I have seen a lot of shaky and poor quality footage. So, my new message is “create more decent videos”!

HMBT #156: Networking

This episode is about doing more networking in 2019. I also mention the tool meetways.com to find a place to meet between two locations.    

HMBT #155: Recycle and Reuse

More notes from the Internet Summit conference. This is about recycling and reusing content for your business.  

HMBT #153: A Good IPA

Today we discuss IPA or Income Producing Activities and why they are important.  

HMBT # 152: Power of Story

In todays episode I speak about a workshop that I attended about the power of story in business. Stories help you sell more and become more trusted. Listen to the episode to hear what I learned and how it can help you.

HMBT # 150: Get AMPed for Mobile

Today, I share some more more information from Pubcon. When it comes to websites, speed matters. Your website needs to load fast so that you do not make visitors leave your site. There is something called AMP (Accelerated Mobile Pages). In this episode, learn what it is and how to use it.