I recently had a painful experience trying to hire someone to do some work on my roof. Contractors are notable for not returning calls, showing up for estimates, and asking for the the sale. This time is was amplified and it made me think about how many businesses and business owners do not follow up
Today, I talk about a great customer service experience that I had at a restaurant. Do you wow your customers?
In this episode, I talk about the importance of reviewing your email analytics.
I am always saying that you need to be creating more video, but I think that some people are taking it to a new level. I have seen a lot of shaky and poor quality footage. So, my new message is “create more decent videos”!
This episode is about doing more networking in 2019. I also mention the tool meetways.com to find a place to meet between two locations.
More notes from the Internet Summit conference. This is about recycling and reusing content for your business.
Notes from the Internet Summit conference about Instagram.
Today we discuss IPA or Income Producing Activities and why they are important.
In todays episode I speak about a workshop that I attended about the power of story in business. Stories help you sell more and become more trusted. Listen to the episode to hear what I learned and how it can help you.
Today, I share some more more information from Pubcon. When it comes to websites, speed matters. Your website needs to load fast so that you do not make visitors leave your site. There is something called AMP (Accelerated Mobile Pages). In this episode, learn what it is and how to use it.
While speaking at Pubcon a while ago, I heard Joe Poluzzi talk about content marketing. Make sure to consistently create content and have a plan. In this episode, I spell out the formula that will help you and provide some other tips.
Around the holidays, you need to attract attention. I remember an article I wrote about having a welcome series in place for the holidays. First, if you do not have a welcome series for new email subscribers, you should create one. If you do, you should think about creating a special one for the holidays,