This episode is a recording that Marilyn Shannon and did while eating breakfast at Cracker Barrel. We talked about how people want to be successful, create goals, but struggle with getting started or completing them. Marilyn had some advice for us.

I recently had a painful experience trying to hire someone to do some work on my roof. Contractors are notable for not returning calls, showing up for estimates, and asking for the the sale. This time is was amplified and it made me think about how many businesses and business owners do not follow up

Today, I talk about a great customer service experience that I had at a restaurant. Do you wow your customers?    

In this episode, I talk about the importance of reviewing your email analytics.

I am always saying that you need to be creating more video, but I think that some people are taking it to a new level. I have seen a lot of shaky and poor quality footage. So, my new message is “create more decent videos”!

This episode is about doing more networking in 2019. I also mention the tool meetways.com to find a place to meet between two locations.    

More notes from the Internet Summit conference. This is about recycling and reusing content for your business.  

Notes from the Internet Summit conference about Instagram.

Today we discuss IPA or Income Producing Activities and why they are important.