Transcription: Hello everybody. Thank you for joining me to discuss having fun with customer service and providing value. I recently went on a trip in the Northeast, including Maine, Cape Cod, New Hampshire and parts of Canada. It allowed me to unplug a little bit and pay attention to what small businesses were doing when

Transcription: Hello everybody. Thank you for joining me today . Today’s quick tip is get to the point. Whether it’s sales, marketing, blogging, or making videos, you do not want to have lengthy content so that people tune out and not listen to what you’re saying. Whether it is providing information, trying to sell a product,

Transcription: Hello everybody. I wanted to provide a quick update to you. I am going to be rebooting my marketing and business tips. What I’d like to do is start including some video, more content, and possibly more interviews. To do that it is going to create more work, more time on my behalf, and

Transcription: This is Hank Hoffmeier with a marketing and business tip. Thank you for joining me today. What I would like to talk about is starting somewhere. Everyone starts somewhere in business, right? Maybe you start with one product, or maybe you have a service and you start with one customer and you grow from

Transcription: Thank you for joining me on Hank’s marketing and business tips. Half the year is over. How well you doing in your business? Have you taken a look at your financials? Have you taken a look at how well you are doing? What goals did you set in the beginning of the year if you started

Transcription: This is Hank Hoffmeier with a marketing and business tip. Last week, I had Mike Mabe on, and he is a local leadership consultant. I really enjoying having some lengthy conversations with him. We talked about spending quality quiet time, absorbing information, reading, or spending time with family, as well as health. It is important

Transcription: Hello. Welcome to Hank’s marketing and business tips. I am going to give you three things to do today. First thing you need to do is go to Facebook right now. Go to your Facebook business page and post something. Post picture, post a national holiday, like national cupcake day or something. You can

Transcription: Thank you for joining me on Hank’s Marketing and Business Tips today. If I was to ask you to tell me your elevator pitch, would you know to say? If I was to meet you somewhere and I seem like I was busy, and I just asked you “what you do?”, how would you respond?

Transcription: Hank Hoffmeier here with Hank’s marketing and business tips. Today I would like to just inform you about how I prepare and record my tips. I record these on the fly, without a script. I tend to have my best thoughts, ideas and innovations when I’m just talking off the top of my head. I

Transcription: Welcome back Hank’s marketing and business tips. Let’s talk about customer service. Or really, let’s talk about replying to comments. When is the last time you checked Twitter, Facebook, and Instagram and really honed in on comments where people are actually trying to address a concern, or may be praising your brand. Do you

Transcription, Welcome back to Hank’s Marketing and Business Tips. Let’s talk about earned media today. A lot of people think “earned media” is when you put something out there, like an advertisement or a post, and helps you obtain customers or clients. Wrong. Earned media is basically generated when your content receives recognition. Basically. it